As part of your purchase agreement, you will be advised on how invoices should be submitted and the information that should be included.
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If you have any doubts about these invoicing details, please contact the buyer who first issued your contract before submitting your invoice, otherwise your payment may be delayed.
Once a correct invoice has been received, payment will be made within the agreed terms. If you have a payment inquiry at any time, here are some useful contact details:
USA: Tel: 1-800-FOR-PYMT (1-800-367-7968)
Europe: Tel: +31(0)10-2317170
Fax: +31(0)10-2317151
e-mail: SCEAccountsPayableHelpdesk@shell.com
