This help section has been divided into two sections: Site help and Accessibility & user preferences help. To go to the alternate section click on the first link below.
Accessibility & user preferences help
Site help
Screen size optimisation
Browser recommendations
Using Adobe PDF files
Video files
The search facility
Screen size optimisation
This site has been optimised to work with a minimum screen size of 800 x 600 pixels with Arial as the preferred font set at medium size.
Browser recommendations
This site has been designed to work with Microsoft Internet Explorer 6.0 or above, Firefox 1.5 or above and Safari 1.2 or above. If you do experience any problems viewing this site we recommend you upgrade your browser to the latest version available. Please click on one of the links below to download the latest browser version.
www.microsoft.com (opens in a new window)
www.mozilla.org/products/firefox (opens in a new window)
www.apple.com/safari/download (opens in a new window)
Using Adobe PDF files
Adobe PDF is a compressed, secure file, which allows users to download and view documents, while retaining their original look and feel. Many documents in this site can be downloaded in the Adobe Acrobat PDF format. To get the free Acrobat Reader software, click on the Acrobat link below.
www.adobe.com/products/acrobat (opens in a new window)
Video files
This site uses Adobe Flash Player 8 to play video and sound. To install Adobe Flash Player on your computer, download the free plug-in by clicking on the link below.
www.adobe.com/products/flashplayer/ (opens in a new window)
The search facility
The search facility on this website allows you to search this site using specific words and phrases or find information about a specific product through a drop-down menu. You can perform an 'Advanced search' by choosing the 'Advanced' link at the top of the page or by using the 'Advanced search' options at the top of a search results page. The 'Site advanced search' functionality allows you to refine your search. You can define how you search words or phrases and you can choose whether to search the entire site or just a specific section of the site.
The 'Product Quick Finder' directs you to a section on the site with information about a specific product. Simply choose the product you are interested in from the drop-down menu and you will be taken to the appropriate section in the site.
All 'Search results' are initially displayed showing 'All results' found. You can further refine how you view results by choosing to view the results for a specific section of the website only. Under the heading 'View results by section', is a table that organises results by section of the site while telling you how many results were found in each section. You can choose to view results for a specific section only by selecting the appropriate link from the table provided.
